Test results

Getting your test results

If your test results show that you need more tests or treatment, we will contact you.

Once a doctor has reviewed your test results, you can view them over the telephone only after 11.30am Monday to Friday during the surgery’s core hours. Due to the number of results we receive and to verify they have arrived at the practice and have been seen by the GP, we ask that patient call the surgery for their results.

You must allow at least 5 working days for the result to be returned to us. Some test results may take longer to be returned and the clinician should advise you accordingly.

If your test was carried out at a hospital at the request of a consultant or specialist you should contact the hospital you attended for the result of your test if you have not been informed in appropriate time. We do not receive these results directly, so please do not call the surgery.

Very often test results are within normal ranges and in these instances our trained receptionists are able to inform you of your result. They are also able to inform you if the doctor has made a comment for action and what that action may be; such as a prescription for medication. If the doctor would like to discuss the result directly with you, our receptionist will arrange a suitable appointment for this. All our staff are required to adhere to strict confidentiality at all times. Please respect the receptionist’s role and understand that they are in a position to assist you.

Questions about your results

If you want to talk to someone about your results, please call the practice after 11.30am.

Paediatric Blood Tests

The Children’s Assessment Unit (CAU) at East Surrey Hospital offers blood tests for children. This service is strictly by appointment only. There is usually a week’s wait for phlebotomy appointments at CAU.

Appointments are available for all children from birth to 16 years of age, with a service open until 6pm for school children. There is also a child play specialist available to assist when required.

To book an appointment ring 01737 768 511 x2878

There are also a limited amount of appointments at Crawley Hospital for children 2-10 years old. There can be a wait of up to a week for phlebotomy appointments. The team will give advice on where to get anaesthetic cream and how to apply it if required.

To book an appointment ring 01293 600 300 x3082